Last Updated: 15th January, 2024

1. Introduction Welcome to Design in London, a premier design service provider located in the heart of London. We are dedicated to safeguarding your privacy and handling your personal data with care and respect. This Privacy Policy provides detailed information on how we collect, use, and protect your personal information in compliance with applicable data protection laws.

2. Data Collection We collect information that you provide directly to us. This includes but is not limited to:

  • Personal identification details (such as name, email address, contact number)
  • Project-related information (specific design requirements, company details)
  • Payment and billing information (for transaction and order fulfilment purposes)

3. Data Usage The data collected is used for the following purposes:

  • To provide and improve our design services.
  • For client communication and support.
  • To process transactions and manage client accounts.
  • For internal record keeping and administrative purposes.
  • To comply with legal obligations.

4. Data Protection We implement a range of security measures to ensure the safety of your personal information:

  • Secure data storage systems.
  • Restricted access to personal information.
  • Regular security audits and updates.

5. Data Sharing and Disclosure We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

6. Third-Party Services We may use third-party service providers to assist us in operating our business and the website or administering activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.

7. Your Rights You have certain rights regarding your personal data, including:

  • The right to access your personal data.
  • The right to rectify inaccuracies.
  • The right to request deletion of your data.
  • The right to object to processing of your data.

8. Cookies and Tracking Technologies Our website may use “cookies” to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

9. Links to Other Websites Our website may contain links to other websites. We are not responsible for the practices employed by websites linked to or from our website, nor the information or content contained therein.

10. Changes to this Privacy Policy Design in London has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage clients to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect.

11. Your Acceptance of These Terms By using our services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our services. Your continued use of the services following the

posting of changes to this policy will be deemed your acceptance of those changes.

12. Contacting Us If you have any questions about this Privacy Policy, the practices of this site, or your dealings with Design in London, please contact us at:

Design in London
London, United Kingdom
Email: info@designinlondon.co.uk
Phone: +44 0203 916 5600

13. Data Retention We will retain your personal information only for as long as is necessary for the purposes set out in this policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

14. International Transfer of Data Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

15. Children’s Privacy Our service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

16. Consent to Processing By providing information to Design in London, you consent to the collection, transfer, storage, and processing of information as described in this Privacy Policy.

 

  1. Governing Law and Jurisdiction This Privacy Policy is governed by and construed in accordance with the laws of the United Kingdom. Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the courts of London.

18. Updating Your Information You may contact us at any time to update or correct the information you have provided to us. It is important for us to have your most current and accurate information to provide you with the best service.

19. Complaints and Concerns If you have any complaints or concerns about our handling of your personal data, please contact us so we can address them directly. We take all feedback seriously and strive to resolve any issues in a timely and respectful manner.

20. Consent Withdrawal You have the right to withdraw your consent at any time where Design in London relied on your consent to process your personal information. Please note that this will not affect the lawfulness of any processing carried out before you withdraw your consent.

21. Data Breach Notification In the unlikely event of a data breach, we will notify you and any applicable regulator of a breach where we are legally required to do so.

Your Privacy Matters At Design in London, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. For more information on our privacy practices, or if you have any questions, please feel free to contact us.